KinCare Careers

At KinCare we have been putting customers at the heart of everything we do for 25 years.
If you would like to join a team of passionate and dedicated people, who improve people's lives daily, let us know.

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Planning & Scheduling

Scheduler / Rosterer - VIC

Apply now Job no: 495210
Work type: Full-time Fixed Term
Location: VIC - Melbourne South, VIC - Melbourne East
Categories: Rostering, Scheduling

About us:

KinCare Group is a privately owned Australian business that is at the forefront of the provision of in-home care services across Australia.  A highly regarded and innovative organisation, we hold a wealth of expertise and experience in aged care, disability and allied health services.

Currently have approximately 2,000 passionate employees whose skills, knowledge and expertise creates a high performing team that ensures KinCare remains a successful, national leader within the industry.

The role:

As a Scheduler, you will proactively schedule and allocate our field staff to the right customer within allocated regions.  Our Schedulers take a commercial view, looking at route efficencies, kilometres travelled, outsourcing levels, while balancing the needs of our customers cultural and lifestyle preferences. You will work with other members of the team to develop and execute efficient schedules, ensuring schedules into the future while balancing costs. This is a fixed term (6 months) full-time opportunity based from our Notting Hill office.

Customer service is at the centre of what we do, so you'll be comfortable communicating with internal and external customers for any adhoc or reactive schedule changes.

Skills and experience required:

  • Experience in staff scheduling, logistics or workforce planning, preferably within a service delivery environment
  • Previous experience producing schedules/rosters for a large volume of people in a fast-paced environment.
  • Excellent communication skills, an ability to work under pressure and the ability to remain calm and professional at all times
  • Desire to work in a fast paced business focused on growth and delivery outstanding customer service.
  • Knowledge and experience with Scheduling and/or demand planning systems (Click/Salesforce desirable).

We are looking for resilient individuals, who eagerly welcome change and keen to help us improve as an organisation.

KinCare requires its staff to be honest, trustworthy, reliable and fit to perform their roles safely. Some roles are also subject to mandatory police checks. Accordingly, it is a condition of all applications that candidates consent to medical, psychological or functional health assessment(s) and/or background checks (including criminal history checks) if they are required during the application process. 

Further information about KinCare can be obtained by visiting:


Advertised: AUS Eastern Standard Time
Applications close: AUS Eastern Standard Time

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